ASURE 13.1" Car Stereo for Benz Sprinter NCV3 2006-2018, 2K QLED Touchscreen, Android 15, 8-Core 4+64GB, Wireless CarPlay & Android Auto, GPS, 4G LTE, SWC, Backup Camera ASURE 13.1" Car Stereo for Benz Sprinter NCV3 2006-2018, 2K QLED Touchscreen, Android 15, 8-Core 4+64GB, Wireless CarPlay & Android Auto, GPS, 4G LTE, SWC, Backup Camera A-Sure A-SURE Vehicle-Specific Android Upgrade 13.1" 2K QLED Android 15 Car Stereo for Mercedes-Benz Sprinter 2006–2018 Upgrade your compatible Mercedes-Benz Sprinter NCV3 / NC3 MK3 with a large 13.1-inch 2K QLED touchscreen. Powered by Android 15 and an ARM Octa-Core processor with 4GB RAM and 64GB storage, this system brings wireless Apple CarPlay, Android Auto, GPS navigation, 4G LTE connectivity and enhanced audio features to your dashboard. Designed for compatible Sprinter, Freightliner, Dodge Sprinter and VW Crafter configurations. 13.1" Large QLED Display 2K 1920 × 1200 Resolution Android 15 ARM Octa-Core 4GB + 64GB RAM & Storage Wireless CarPlay & Android Auto 4G LTE Mobile Connectivity Key Selling Points 13.1" 2K QLED Touchscreen Enjoy a large 13.1-inch QLED capacitive touchscreen with 1920 × 1200 resolution and a 16:10 aspect ratio. The high-resolution display provides clear visuals and responsive multi-point touch control for navigation, media and apps. Android 15 & 8-Core Performance Powered by Android 15 and an ARM Octa-Core processor with 4GB RAM and 64GB ROM. Run compatible navigation, music, video and Android applications with smooth multitasking. Wireless CarPlay & Android Auto Built-in wireless Apple CarPlay and Android Auto connect your compatible smartphone without an extra dongle. Access supported maps, calls, messages, music and voice assistants from the touchscreen. 4G LTE & Dual-Band WiFi Stay connected on the road with built-in 4G LTE support, dual-band 2.4GHz and 5GHz WiFi, and Bluetooth 5.0. Use compatible online services and apps while traveling. GPS Online & Offline Navigation GPS navigation supports online and offline use through compatible navigation apps. Plan routes, check directions and access navigation features from the large touchscreen. Steering Wheel Control Support Supports steering wheel controls (SWC) for convenient access to compatible functions while driving. Check your vehicle's original wiring configuration before installation. Built-In DSP Audio The built-in digital signal processor (DSP) provides audio adjustment options to help customize your listening experience. Enjoy music and media through the vehicle's compatible audio system. HD Backup Camera Included Includes a waterproof HD backup camera with night vision and a wide-angle view to help improve rear visibility when reversing. Vehicle Compatibility & Fitment Designed for Compatible Sprinter & Crafter Models This A-SURE Android stereo is designed for the following vehicle models: Mercedes-Benz Sprinter NCV3 / NC3 MK3 2006–2018. Freightliner Sprinter 2007–2018. Dodge Sprinter 2007–2009. Volkswagen Crafter 2006–2016. Important: Verify Your Factory Radio & Wiring Before Ordering Vehicle configurations and factory wiring can vary. Please verify whether your vehicle uses a Quadlock or ISO harness and check the original radio and amplifier configuration before purchasing. Vehicles equipped with a factory fiber-optic amplifier require an additional decoder. Contact A-SURE with your vehicle year, model and a clear photo of your original dashboard and wiring connections so we can help confirm compatibility. Installation & Power Connection Notes Quadlock & ISO Harness The package includes vehicle-specific wiring for installation. If the unit does not power on, check whether your vehicle uses a Quadlock or ISO harness and connect the matching socket. For ISO wiring, test each socket individually. CAN-H & CAN-L Connection If required for your vehicle configuration, connect the supplied CAN-H and CAN-L wires to the vehicle Gateway behind the glove box side panel. Confirm the correct connection points before installation. Factory Fiber-Optic Amplifier Vehicles equipped with a factory fiber-optic amplifier require an additional decoder for the audio connection. Please confirm your original amplifier configuration before ordering. Vehicle-Specific Installation Correct harness selection and wiring are important for proper power, audio and steering wheel control operation. Do not force incompatible connectors or modify wiring without confirming the connection diagram. Before Installation Please compare the supplied connectors with your vehicle's original plugs. If you are unsure about Quadlock, ISO, CAN-H/CAN-L or amplifier connections, contact A-SURE for assistance before connecting the unit. Installation & Connection Tutorial Your browser does not support HTML5 video. Sprinter Stereo Installation & Wiring Guide Watch the installation tutorial for a visual reference to the stereo connection process. Check your vehicle's original wiring and connector configuration before installation. Features & Technology Smartphone Integration Wireless Apple CarPlay and Android Auto provide convenient access to supported smartphone apps, navigation, calls, messages and music. Online Connectivity Built-in 4G LTE and dual-band WiFi support internet access for compatible apps and online services. Bluetooth 5.0 provides wireless connectivity for compatible devices. Large-Display Navigation The 13.1-inch 2K QLED screen gives navigation and media a large viewing area, with GPS support for online and offline navigation apps. Parking Assistance The included waterproof HD backup camera features night vision and a wide-angle view to help provide a clearer view behind your vehicle when reversing. Product Specifications Brand ASURE Vehicle Compatibility Benz Sprinter Freightliner NCV3 / NC3 MK3 2006–2018 Additional Compatibility Freightliner Sprinter 2007–2018; Dodge Sprinter 2007–2009; VW Crafter 2006–2016 Display Size 13.1 Inches Display Type QLED Capacitive Touchscreen Resolution 1920 × 1200, 2K, 16:10 Touch Technology Multi-Point Capacitive Touch Operating System Android 15 Processor ARM Octa-Core RAM 4GB ROM 64GB Wireless CarPlay Built-In Wireless Android Auto Built-In GPS Navigation Online & Offline 4G LTE Supported WiFi Dual-Band 2.4GHz + 5GHz Bluetooth 5.0 Steering Wheel Control Supported Audio Processor Built-In DSP Backup Camera Waterproof HD, Night Vision, Wide-Angle Installation Vehicle-Specific Wiring Harness Harness Compatibility Quadlock / ISO CANBUS CAN-H / CAN-L Connection Supported Factory Fiber-Optic Amplifier Additional Decoder Required Package Weight 2900g Package Dimensions 33 × 40 × 20 cm Need Help with Fitment or Installation? Not sure whether your Sprinter or Crafter uses a Quadlock or ISO harness? Need help checking your factory amplifier, CANBUS wiring or installation connections? Contact the A-SURE support team before ordering. Send us your vehicle details and original dashboard or wiring photos, and we'll help you check the correct setup. Visit A-SURE Help Center

ASURE 13.1" Car Stereo for Benz Sprinter NCV3 2006-2018, 2K QLED Touchscreen, Android 15, 8-Core 4+64GB, Wireless CarPlay & Android Auto, GPS, 4G LTE, SWC, Backup Camera

Code: K84X5131C_BSPT2_101
Sale
£308.00 £228.00
In Stock
  • 1-4 DAYS DELIVERY

  • Safe Payment

  • 12 MONTHS GUARANTEE

A-SURE Vehicle-Specific Android Upgrade

13.1" 2K QLED Android 15 Car Stereo for Mercedes-Benz Sprinter 2006–2018

Upgrade your compatible Mercedes-Benz Sprinter NCV3 / NC3 MK3 with a large 13.1-inch 2K QLED touchscreen. Powered by Android 15 and an ARM Octa-Core processor with 4GB RAM and 64GB storage, this system brings wireless Apple CarPlay, Android Auto, GPS navigation, 4G LTE connectivity and enhanced audio features to your dashboard. Designed for compatible Sprinter, Freightliner, Dodge Sprinter and VW Crafter configurations.

13.1" Large QLED Display
2K 1920 × 1200 Resolution
Android 15 ARM Octa-Core
4GB + 64GB RAM & Storage
Wireless CarPlay & Android Auto
4G LTE Mobile Connectivity

Key Selling Points

13.1" 2K QLED Touchscreen

Enjoy a large 13.1-inch QLED capacitive touchscreen with 1920 × 1200 resolution and a 16:10 aspect ratio. The high-resolution display provides clear visuals and responsive multi-point touch control for navigation, media and apps.

Android 15 & 8-Core Performance

Powered by Android 15 and an ARM Octa-Core processor with 4GB RAM and 64GB ROM. Run compatible navigation, music, video and Android applications with smooth multitasking.

Wireless CarPlay & Android Auto

Built-in wireless Apple CarPlay and Android Auto connect your compatible smartphone without an extra dongle. Access supported maps, calls, messages, music and voice assistants from the touchscreen.

4G LTE & Dual-Band WiFi

Stay connected on the road with built-in 4G LTE support, dual-band 2.4GHz and 5GHz WiFi, and Bluetooth 5.0. Use compatible online services and apps while traveling.

GPS Online & Offline Navigation

GPS navigation supports online and offline use through compatible navigation apps. Plan routes, check directions and access navigation features from the large touchscreen.

Steering Wheel Control Support

Supports steering wheel controls (SWC) for convenient access to compatible functions while driving. Check your vehicle's original wiring configuration before installation.

Built-In DSP Audio

The built-in digital signal processor (DSP) provides audio adjustment options to help customize your listening experience. Enjoy music and media through the vehicle's compatible audio system.

HD Backup Camera Included

Includes a waterproof HD backup camera with night vision and a wide-angle view to help improve rear visibility when reversing.

Vehicle Compatibility & Fitment

Designed for Compatible Sprinter & Crafter Models

This A-SURE Android stereo is designed for the following vehicle models:

  • Mercedes-Benz Sprinter NCV3 / NC3 MK3 2006–2018.
  • Freightliner Sprinter 2007–2018.
  • Dodge Sprinter 2007–2009.
  • Volkswagen Crafter 2006–2016.
Important: Verify Your Factory Radio & Wiring Before Ordering

Vehicle configurations and factory wiring can vary. Please verify whether your vehicle uses a Quadlock or ISO harness and check the original radio and amplifier configuration before purchasing. Vehicles equipped with a factory fiber-optic amplifier require an additional decoder. Contact A-SURE with your vehicle year, model and a clear photo of your original dashboard and wiring connections so we can help confirm compatibility.

Installation & Power Connection Notes

Quadlock & ISO Harness

The package includes vehicle-specific wiring for installation. If the unit does not power on, check whether your vehicle uses a Quadlock or ISO harness and connect the matching socket. For ISO wiring, test each socket individually.

CAN-H & CAN-L Connection

If required for your vehicle configuration, connect the supplied CAN-H and CAN-L wires to the vehicle Gateway behind the glove box side panel. Confirm the correct connection points before installation.

Factory Fiber-Optic Amplifier

Vehicles equipped with a factory fiber-optic amplifier require an additional decoder for the audio connection. Please confirm your original amplifier configuration before ordering.

Vehicle-Specific Installation

Correct harness selection and wiring are important for proper power, audio and steering wheel control operation. Do not force incompatible connectors or modify wiring without confirming the connection diagram.

Before Installation

Please compare the supplied connectors with your vehicle's original plugs. If you are unsure about Quadlock, ISO, CAN-H/CAN-L or amplifier connections, contact A-SURE for assistance before connecting the unit.

Installation & Connection Tutorial

Sprinter Stereo Installation & Wiring Guide

Watch the installation tutorial for a visual reference to the stereo connection process. Check your vehicle's original wiring and connector configuration before installation.

Features & Technology

Smartphone Integration

Wireless Apple CarPlay and Android Auto provide convenient access to supported smartphone apps, navigation, calls, messages and music.

Online Connectivity

Built-in 4G LTE and dual-band WiFi support internet access for compatible apps and online services. Bluetooth 5.0 provides wireless connectivity for compatible devices.

Large-Display Navigation

The 13.1-inch 2K QLED screen gives navigation and media a large viewing area, with GPS support for online and offline navigation apps.

Parking Assistance

The included waterproof HD backup camera features night vision and a wide-angle view to help provide a clearer view behind your vehicle when reversing.

Product Specifications

Brand
ASURE
Vehicle Compatibility
Benz Sprinter Freightliner NCV3 / NC3 MK3 2006–2018
Additional Compatibility
Freightliner Sprinter 2007–2018; Dodge Sprinter 2007–2009; VW Crafter 2006–2016
Display Size
13.1 Inches
Display Type
QLED Capacitive Touchscreen
Resolution
1920 × 1200, 2K, 16:10
Touch Technology
Multi-Point Capacitive Touch
Operating System
Android 15
Processor
ARM Octa-Core
RAM
4GB
ROM
64GB
Wireless CarPlay
Built-In
Wireless Android Auto
Built-In
GPS Navigation
Online & Offline
4G LTE
Supported
WiFi
Dual-Band 2.4GHz + 5GHz
Bluetooth
5.0
Steering Wheel Control
Supported
Audio Processor
Built-In DSP
Backup Camera
Waterproof HD, Night Vision, Wide-Angle
Installation
Vehicle-Specific Wiring Harness
Harness Compatibility
Quadlock / ISO
CANBUS
CAN-H / CAN-L Connection Supported
Factory Fiber-Optic Amplifier
Additional Decoder Required
Package Weight
2900g
Package Dimensions
33 × 40 × 20 cm

Need Help with Fitment or Installation?

Not sure whether your Sprinter or Crafter uses a Quadlock or ISO harness? Need help checking your factory amplifier, CANBUS wiring or installation connections? Contact the A-SURE support team before ordering. Send us your vehicle details and original dashboard or wiring photos, and we'll help you check the correct setup.

Visit A-SURE Help Center
A-SURE Vehicle-Specific Android Upgrade

13.1" 2K QLED Android 15 Car Stereo for Mercedes-Benz Sprinter 2006–2018

Upgrade your compatible Mercedes-Benz Sprinter NCV3 / NC3 MK3 with a large 13.1-inch 2K QLED touchscreen. Powered by Android 15 and an ARM Octa-Core processor with 4GB RAM and 64GB storage, this system brings wireless Apple CarPlay, Android Auto, GPS navigation, 4G LTE connectivity and enhanced audio features to your dashboard. Designed for compatible Sprinter, Freightliner, Dodge Sprinter and VW Crafter configurations.

13.1" Large QLED Display 2K 1920 × 1200 Resolution Android 15 ARM Octa-Core 4GB + 64GB RAM & Storage Wireless CarPlay & Android Auto 4G LTE Mobile Connectivity

Key Selling Points

13.1" 2K QLED Touchscreen

Enjoy a large 13.1-inch QLED capacitive touchscreen with 1920 × 1200 resolution and a 16:10 aspect ratio. The high-resolution display provides clear visuals and responsive multi-point touch control for navigation, media and apps.

Android 15 & 8-Core Performance

Powered by Android 15 and an ARM Octa-Core processor with 4GB RAM and 64GB ROM. Run compatible navigation, music, video and Android applications with smooth multitasking.

Wireless CarPlay & Android Auto

Built-in wireless Apple CarPlay and Android Auto connect your compatible smartphone without an extra dongle. Access supported maps, calls, messages, music and voice assistants from the touchscreen.

4G LTE & Dual-Band WiFi

Stay connected on the road with built-in 4G LTE support, dual-band 2.4GHz and 5GHz WiFi, and Bluetooth 5.0. Use compatible online services and apps while traveling.

GPS Online & Offline Navigation

GPS navigation supports online and offline use through compatible navigation apps. Plan routes, check directions and access navigation features from the large touchscreen.

Steering Wheel Control Support

Supports steering wheel controls (SWC) for convenient access to compatible functions while driving. Check your vehicle's original wiring configuration before installation.

Built-In DSP Audio

The built-in digital signal processor (DSP) provides audio adjustment options to help customize your listening experience. Enjoy music and media through the vehicle's compatible audio system.

HD Backup Camera Included

Includes a waterproof HD backup camera with night vision and a wide-angle view to help improve rear visibility when reversing.

Vehicle Compatibility & Fitment

Designed for Compatible Sprinter & Crafter Models

This A-SURE Android stereo is designed for the following vehicle models:

  • Mercedes-Benz Sprinter NCV3 / NC3 MK3 2006–2018.
  • Freightliner Sprinter 2007–2018.
  • Dodge Sprinter 2007–2009.
  • Volkswagen Crafter 2006–2016.
Important: Verify Your Factory Radio & Wiring Before Ordering

Vehicle configurations and factory wiring can vary. Please verify whether your vehicle uses a Quadlock or ISO harness and check the original radio and amplifier configuration before purchasing. Vehicles equipped with a factory fiber-optic amplifier require an additional decoder. Contact A-SURE with your vehicle year, model and a clear photo of your original dashboard and wiring connections so we can help confirm compatibility.

Installation & Power Connection Notes

Quadlock & ISO Harness

The package includes vehicle-specific wiring for installation. If the unit does not power on, check whether your vehicle uses a Quadlock or ISO harness and connect the matching socket. For ISO wiring, test each socket individually.

CAN-H & CAN-L Connection

If required for your vehicle configuration, connect the supplied CAN-H and CAN-L wires to the vehicle Gateway behind the glove box side panel. Confirm the correct connection points before installation.

Factory Fiber-Optic Amplifier

Vehicles equipped with a factory fiber-optic amplifier require an additional decoder for the audio connection. Please confirm your original amplifier configuration before ordering.

Vehicle-Specific Installation

Correct harness selection and wiring are important for proper power, audio and steering wheel control operation. Do not force incompatible connectors or modify wiring without confirming the connection diagram.

Before Installation

Please compare the supplied connectors with your vehicle's original plugs. If you are unsure about Quadlock, ISO, CAN-H/CAN-L or amplifier connections, contact A-SURE for assistance before connecting the unit.

Installation & Connection Tutorial

Sprinter Stereo Installation & Wiring Guide

Watch the installation tutorial for a visual reference to the stereo connection process. Check your vehicle's original wiring and connector configuration before installation.

Features & Technology

Smartphone Integration

Wireless Apple CarPlay and Android Auto provide convenient access to supported smartphone apps, navigation, calls, messages and music.

Online Connectivity

Built-in 4G LTE and dual-band WiFi support internet access for compatible apps and online services. Bluetooth 5.0 provides wireless connectivity for compatible devices.

Large-Display Navigation

The 13.1-inch 2K QLED screen gives navigation and media a large viewing area, with GPS support for online and offline navigation apps.

Parking Assistance

The included waterproof HD backup camera features night vision and a wide-angle view to help provide a clearer view behind your vehicle when reversing.

Product Specifications

Brand ASURE Vehicle Compatibility Benz Sprinter Freightliner NCV3 / NC3 MK3 2006–2018 Additional Compatibility Freightliner Sprinter 2007–2018; Dodge Sprinter 2007–2009; VW Crafter 2006–2016 Display Size 13.1 Inches Display Type QLED Capacitive Touchscreen Resolution 1920 × 1200, 2K, 16:10 Touch Technology Multi-Point Capacitive Touch Operating System Android 15 Processor ARM Octa-Core RAM 4GB ROM 64GB Wireless CarPlay Built-In Wireless Android Auto Built-In GPS Navigation Online & Offline 4G LTE Supported WiFi Dual-Band 2.4GHz + 5GHz Bluetooth 5.0 Steering Wheel Control Supported Audio Processor Built-In DSP Backup Camera Waterproof HD, Night Vision, Wide-Angle Installation Vehicle-Specific Wiring Harness Harness Compatibility Quadlock / ISO CANBUS CAN-H / CAN-L Connection Supported Factory Fiber-Optic Amplifier Additional Decoder Required Package Weight 2900g Package Dimensions 33 × 40 × 20 cm

Need Help with Fitment or Installation?

Not sure whether your Sprinter or Crafter uses a Quadlock or ISO harness? Need help checking your factory amplifier, CANBUS wiring or installation connections? Contact the A-SURE support team before ordering. Send us your vehicle details and original dashboard or wiring photos, and we'll help you check the correct setup.

Visit A-SURE Help Center
A-SURE CUSTOMER SERVICE

Shipping & Returns

Everything you need to know about shipping, delivery, returns, refunds and product warranty. Shop with confidence at ASURE.

At ASURE, we aim to deliver your order safely and efficiently while providing reliable after-sales support. Please review the information below for our shipping arrangements, return conditions, refund procedures and warranty coverage.

1 Day Order Processing
30 Days Return Request Period
1 Year Product Warranty
3 Days Refund Processing After Inspection
SHIPPING & DELIVERY

1. Order Processing Time

ASURE operates warehouses in the United States, United Kingdom, Germany and Hong Kong. Orders are generally shipped from the nearest available warehouse, depending on product availability and destination.

All orders are processed within 1 business day. Orders are not processed or shipped on weekends or public holidays. Processing may take longer during peak seasons or promotional periods.

2. Shipping Rates & Delivery Estimates

Shipping charges and available delivery options are calculated and displayed at checkout based on your shipping address, order weight and destination.

The following tables provide estimated shipping times and costs for eligible destinations.

3. Shipping from the United Kingdom Warehouse

Shipping carrier: P2P

Shipping Zone Delivery Time Under 3 kg 3–6 kg
United Kingdom 1–4 business days Free Free
Germany, Netherlands 2–5 business days $3 $6
Belgium, Portugal, Ireland 2–5 business days $4 $8.50
Austria, France, Hungary, Luxembourg 2–6 business days $6 $12
Czech Republic, Denmark, Italy, Poland, Slovenia, Spain, Sweden 3–6 business days $8 $16
Bulgaria, Estonia, Finland, Latvia, Lithuania, Slovakia, Monaco, Switzerland 4–7 business days $10 $21
Croatia, Greece, Malta, Romania, Cyprus, Norway 4–7 business days $12.50 $27

Tracking: P2P Official Website

4. Shipping from the Germany Warehouse

Shipping carrier: DHL

Shipping Zone Delivery Time Under 3 kg 3–6 kg
Germany 1–4 business days Free Free
Austria, Belgium, Czech Republic, Netherlands 2–5 business days $3 $6
Hungary, Lithuania, Poland, Slovakia, Slovenia 2–5 business days $4 $7
Croatia, Estonia, Finland, France, Italy, Latvia, Sweden, Ireland, United Kingdom 2–6 business days $5 $10
Denmark, Greece, Luxembourg, Portugal, Romania, Spain 3–6 business days $6 $12
Bulgaria, Malta, Cyprus 4–7 business days $9 $18

Tracking: DHL Official Website

5. Shipping from the USA Warehouse

Shipping carrier: UPS

Shipping Zone Delivery Time Shipping Cost
United States 3–5 business days Free

Tracking: UPS Official Website

6. Shipping from the Hong Kong Warehouse

Shipping availability, delivery estimates and costs depend on the destination and product. Please check the available shipping options and charges at checkout.

7. Shipping Delays

Delivery estimates are provided as a guide and are not guaranteed. Delays may occasionally occur due to weather conditions, customs inspections, carrier operations, peak shipping seasons or other circumstances beyond our control.

8. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Please allow some time for the carrier to update the tracking information after the parcel is handed over.

Track Your Order
RETURNS & REFUNDS

9. Return Policy

If you are not satisfied with your purchase, you may request a return within 30 days of delivery, subject to the conditions below.

Return Timeframe

  • You have 30 days from the date of delivery to notify us and request a return.
  • After your return request is approved, the returned item must be sent back within 14 days.
  • Please contact our support team before sending any product back for return instructions.

Before Requesting a Return

Please check that the product matches your vehicle and the original part before installation. Vehicle compatibility may vary depending on the model year, trim level and factory configuration.

If you are unsure about compatibility, please contact us before opening or installing the product. Our team will be happy to help you check.

10. Returns for Non-Faulty Products

For products returned because of a change of mind, incorrect purchase or compatibility concerns, the following conditions apply:

  • Products must be unused, undamaged and in resaleable condition.
  • All original packaging, accessories, manuals, documents, labels and warranty cards should be included.
  • Products that have been installed, mounted on a vehicle or show signs of use are generally not eligible for a change-of-mind return.
  • Please do not write on or attach shipping labels directly to the original product packaging. Place it inside another box or protective packaging before shipping.
  • Return shipping costs are the customer's responsibility for non-faulty returns, unless otherwise required by applicable law or agreed by ASURE.
  • Returned products will be inspected after receipt before a refund or exchange is processed.

Please open the package carefully if you need to check the product's size or compatibility. Keep all packaging and product components in good condition. This policy does not affect any statutory consumer rights that may apply.

11. Returns for Faulty Products

If your product arrives damaged, has a manufacturing defect or does not function properly, please contact our support team with your order number and a description of the issue. Photos or a short video may help us assess the problem more quickly.

  • All returned products are subject to inspection before a refund, replacement or exchange is arranged.
  • Our support team may provide troubleshooting assistance to identify whether the issue is related to the product, installation or vehicle configuration.
  • Any additional costs arising from incorrect orders, improper installation or circumstances not covered by our warranty are not covered by ASURE, except where required by applicable law.

Remanufactured Parts & Core Deposits

Certain products may be remanufactured rather than brand new. For products sold with a refundable core deposit, the customer pays the product price and the applicable deposit. The deposit will be refunded after the old core is returned and inspected. The returned core must include all relevant components and be in a condition suitable for remanufacturing.

12. Refunds & Exchanges

Once we receive your returned product, our team will inspect it and confirm whether it meets the applicable return conditions.

For eligible returns, refunds will be processed within 3 business days after the returned product has been received and inspected. The time it takes for the funds to appear in your account may vary depending on your payment provider or bank.

Exchanges or replacements will be arranged after the returned product has been reviewed and the solution has been confirmed with you.

PRODUCT PROTECTION

13. One-Year Product Warranty

We stand behind the products sold through our official sales channels and provide a one-year warranty for eligible purchases.

Eligible Official Sales Channels

  • ASURE Official Website
  • ASURE Official eBay Store
  • ASURE Official Amazon Store
  • ASURE Official TikTok Shop
  • ASURE Official Walmart Shop

Purchases from unauthorized eBay sellers, local resellers or other third-party sellers are not covered by this ASURE warranty. Warranty coverage for those purchases is subject to the seller's own policies.

The one-year warranty applies from the original purchase date and is subject to the registration and coverage conditions below. This warranty does not limit any statutory rights you may have under applicable consumer protection laws.

14. Warranty Registration

To register your ASURE product warranty, please contact our support team after receiving your product. Our team will guide you through the registration process.

Please keep your order confirmation or proof of purchase for future warranty claims.

Warranty Registration Support

15. When the Warranty Does Not Apply

The warranty does not cover damage or defects resulting from the following circumstances, to the extent permitted by applicable law:

  • Normal wear and tear, dirt, misuse, neglect or accidental damage.
  • Improper installation, incorrect wiring, improper operation or failure to follow the product instructions.
  • Removal, alteration or damage to the warranty seal.
  • Opening, modifying, dismantling or repairing the product by an unauthorized person.
  • Damage caused by external factors or circumstances unrelated to a manufacturing defect.

16. Installation & Repair

We recommend having your product installed by a qualified professional, especially for vehicle electronics and car stereo systems.

Installation, removal, labor and independent repair costs are not included in the product warranty. If a replacement or repair is required, these costs are not covered by ASURE unless otherwise required by applicable law or agreed in writing.

17. Important Reminders

  • Check the product model and vehicle compatibility before installation.
  • Keep the original packaging, manufacturer labels, stickers, accessories and warranty documents.
  • If you need to check the size or fitment, handle the product carefully and avoid causing scratches, damage or signs of installation.
  • For core returns, make sure all relevant parts are included and the item is suitable for inspection and remanufacturing.
  • Please contact our support team before returning any product. Unauthorized returns may cause delays in processing.

Need Help with Shipping, Returns or Warranty?

Our support team is here to help. Please include your order number, product model and a brief description of your question or issue so we can assist you more efficiently.

Contact ASURE Support